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Website: www.sgtplumbing.com.au
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Own personal experiences:POS- on time- friendly crew- taking shoes off inside unasked- good for toilet installation or repair- good for electric toilet pump installation if level for passive flow is inadequate- good for new gas water heating installation- coming back when problemNEG:- very expensive,which would be ok if all work was ace- person/boss quoting not on site for quote or doing any of work or supervising (making it more expensive?)- sent any one worker to lay drain pipe, him admitting another colleague would have been better, more experienced and more logic to do correctly or at least communicate his inability to lay needed floor level and how to solve (but was not sent, he just did it higher somehow. Just seen in time stopped filling dirt, not clean pebbles as needed, onto too high laid pipe.Left with botched dysfunctional too high but expensive 5m drain pipe and a plastic pit that sits on top of original drain pipe.Boss defended (!) illogical work instead of fixing, making it new. Left very bad taste.Now zoned in red zone after a house slid off.Need a builder and pay everything again...This was wasted money (6000+), no responsibility.Hope with zoning not every plumber is allowed to carry out drain work without certificate in a red or yellow zone.People are upset about zoning, but this expensive work re drainage might stop for the better.- water main off multiple times to fix avoidable leaks from done screw caps, which causes known bubbles.Would have been ok, came quickly.but I customer preferred to be warned not to turn whitegoods on straight away(second time main off/on bubbles burst dishwasher,Boss came again, blamed SEW, he plumber, seen it all and "no safety valve in front of dishwasher" as if I plebs should know that. )You need to precaution to not turn any water using machine on until all taps and toilets fill without bubbles despite having tried to remove them.- had multiple paid camera into-pipes viewing.One pipe was clogged after 10cm with pebbles and actually cut after 50cm by a former landscaper (how dare they), but told by the same drain laying worker that the pipe was old, went up and out and full of roots triggering me to pay for pipe digging, replacement, .... finding out....there was no pipe.....This bill was amended to some degree.Just would wish for more bland honesty and communication like cannot advance camera or need help with drain pipe if it becomes tricky.Hope that's done now.
Had a problem with a gas leak and my gas supply had been turned off. Max arrived promptly at 7 am and located the problem pretty quickly. He suggested a couple of solutions which I appreciated and I took his advice on board. Max was friendly and polite and explained things very clearly. I liked the easy procedure for paying the invoice too. Thnx SGT Plumbing. Love that you’re a local business!
Recently used SGT Plumbing for the first time and was totally impressed by the experience. Their online booking system was easy to use. Max arrived same day to assess and quote. Quote was sent and accepted electronically which made it all so easy. Max returned next day and did an excellent job.
Contacted SGT in the morning and spoke to Kate who talked me through the issues and she was so easy to deal with. Had Max out by 2pm that day. He went straight to the issues mentioned and had it all fixed within the hour. We have lived without hot water in our kitchen for 6 years and issues throughout the house and couldn’t be happier to say we now have super hot water in every room and no more issues!
I had sgt out to my home when our pipe burst under the sink. They fixed the problem straight away at a good price and checked the rest of the braided hoses in the home and gave us a plan to update the rest as needed over time! Love these guys
Kate & Chris Moroney run a first class enterprise with SGT Plumbing. Great communicators, honest pricing, and abfab service provided to meet your unique needs. Mitch King attended on site - promptly and efficiently handled all bathroom/kitchen requirements with minimal disruption. I can highly recommend SGT Plumbing to anyone who values honest, personalised and cost effective plumbing services!!
Chris, Luke, Max, Mitch and Kate replaced our septic and fixed a lot of the complicated legacy plumbing issues at our new house. They are hands down the most likable, competent and professional people I have come across in the plumbing space and I can't rate them highly enough. Thanks so much for the great work.
Chris, Max and Mitch sorted our leaking laundry in one afternoon with minimal fuss and maximum service. SGT Plumbing completed our kitchen renovation in 2019 and we have never had an issue with their work. We have also called for emergency plumbing on occasion and the team has always sorted the problems within hours of the first call. We recommend SGT Plumbing to anyone needing an attention to detail team who deliver high quality workmanship. Their admin systems are easy to use and handy for record keeping. Thanks again to the SGT Plumbing team for all your help. I highly recommend calling the team who turns up, does a fantastic job and takes the time to discuss the issues with you.
Thank you for your fantastic service, Max did a great job, I will definitely recommend you guys to anyone. Thank you again for your service.
Great service! Kate got us a plumber out that arvo and replaced our hot water system! Mitch was professional and got my new system installed! Highly recommend these guys.